1 Your information
1.1 The magplays.com is owned and operated by MAGPLAYS LIMITED (hereinafter referred to as “MAGPLAYS”, “our”, “us” and “we”), is committed to protecting your privacy.
1.2 As a customer or a visitor (“User”) to the magplays.com, including any mobile application (such as APP) and any social media platform (altogether, the “Website”). We collect information on you. This includes your personal information.
1.3 We also collect information on your use of our Website, including any forums you visit and how you arrived at our Website in the first place by using cookies or other tracking technologies.
1.4 Some other companies also collect certain information on you when you use our Website, such as social networking sites or web analytic companies.
2 Notice of collection of data
2.5 Please also note that where MAGPLAYS makes available chat rooms, forums, message boards, and news groups any personal information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose any information on them.
3 Marketing and commercial use
3.1 When you gave us your information, you will have been offered the opportunity to sign up to our marketing communications, as well as marketing from other companies we do business with.
3.2 You can subscribe to or unsubscribe from our marketing communications at any time. For the avoidance of doubt you cannot opt out of service emails/messages.
We will only share information under the following circumstances:
l With our company group who is under a duty of confidentiality.
l With government, law enforcement agencies and regulatory bodies when we consider the disclosure to be fair, reasonable and legal.
l With credit reference agencies when we need to, companies for marketing purposes, and service providers who are under a duty of confidentiality.
l We may also share information with our employees, agents, affiliates, and / or third party providers who are under a duty of confidentiality to us or in good faith that disclosure is necessary or advisable to protect the rights of us or other persons.
5.1 We take the security of your information very seriously, and have controls and processes to minimize the risk of a data breach occurring, though you must take responsibility when visiting other websites, even if following a link to them from our website.
5.2 In the event that a breach does occur, we will take appropriate steps to notify you if you are, or could be, affected and will make all efforts to minimize the impact.
5.3 We use some companies to process information and we ensure that they have checks and controls in place to keep your information safe.
6 Your Information
6.1 The below personal information would be collected:
6.1.1 This is information that can identify you. For example, your:
(a) name and address
(b) email address
(c) telephone number
(d) payment card information (if applicable)
6.1.2 If you are merely visiting the public areas of the Website, we do not collect any personal information about you, however, we may automatically collect information about your visits, such as browsing patterns. Information collected in this way does not reveal your contact details or any type of personal information. This information is only used in aggregate form to analysis, manages and develops the Website and is not linked to any individual.
7 How we collect personal information
7.1 We collect personal information from information supplied by you. Including the details provided by you:
7.1.1 If you choose to fill out any reader surveys, enter a competition, apply for an offer or make a purchase from our online shop, you will be asked to supply some information about yourself, including your name, address, phone number and email address.
7.1.2 On registration together with information we learn about you from your use of our service and your visits to the Website and other sites accessible from it. We also collect information about the transactions you undertake including details of payment cards used.
7.1.3 In connection with information you provide when giving us feedback or completing profile forms.
7.1.4 When you click on advertisements to measure interest and inform advertisers as to how many users have seen or clicked on their ads.
7.2 MAGPLAYS also uses demographic and preference information to allow advertising banners on the Website to be targeted, in the aggregate, to the users for whom they are most pertinent.
7.3 If you enter a competition you should read the terms and conditions of that promotion which will confirm how we will use any personal information submitted as part of the entry to the competition. By entering a competition or applying for an offer you may give permission for MAGPLAYS to pass your details to any third party sponsor of the competition / offer so they may contact you in the event that you win the competition or qualify for the offer.
8.2 Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. “Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.
8.4 Non-registered visitors of the Website are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a Website advertisement on another site that links to the Website will be sent anonymous cookies that will allow us to analysis advertising effectiveness and manage our relationship with affiliate sites.
8.5 Whilst you do not need to allow your browser to accept cookies in order to browse much of our website or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores or access any areas reserved for registered users. Most browsers allow you to turn off the cookie function. However, some interactive features of the Website may not work if cookies are disabled.
9 Thepurpose of collecting personal information
9.1 We collect personal information for a number of purposes It helps us tailor and personalize your experience of using the Website and enables us to send you relevant information about products or services that may be of interest to you.
9.2 The information you provide is used to fulfill your specific request unless you give us permission to use it in another manner, for example:
9.2.1 for identification and verification;
9.2.2to add you to one of our mailing or message lists;
9.2.3 to communicate with you;
9.2.4 to provide you with the services you have requested;
9.2.5 to personalize our service to you; and
9.3 to send you special promotions, offers, events and news about MAGPLAYS Group products and services or those of other carefully selected companies which we think may be of interest to you through email, telephone, text message, push notifications and other modes. Your information may be passed to and used by all MAGPLAYS licensees and affiliates; MAGPLAYS collects aggregate user information to sell sponsorships on the Website to advertisers and to monitor customer traffic patterns such as the number of users to the Website, the pages visited and the length of visit which enables us to improve the service we provide.
9.4 From time to time we may enter into a commercial arrangement with another company that is not owned by us to provide additional features. MAGPLAYS may also, from time to time, use third party suppliers to provide part of our service to you. Any personal information that you provide when signing up on a co-branded page may be shared with our third party partner.
9.5 We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes and aggregate cookie and tracking information may be shared with third parties.
9.6 The Website cooperates with all law-enforcement enquiries and reserves the right to disclose personally identifying or aggregate information to detect and prevent fraud and in connection with any legal demand for such information.
9.7 If you choose to post messages, reviews, comments or other content on the Website we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
9.8 We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
9.8.1 permitted or required by law; or,
9.8.2 trying to protect against or prevent actual or potential fraud or unauthorized transactions; or
9.8.3 Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Any other purposes directly in connection with any of the above. Save as explained above and subject to the provisions below MAGPLAYS will not pass on your individual user details to third parties without asking for explicit permission.
10 Keep personal information secure
10.1 We have security measures in place to protect against the loss, misuse and alteration of the information under the Website’s control. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
10.2 We use appropriate physical, electronic and managerial security measures to try to prevent that personal information from being accessed by unauthorized persons and to ensure that you may input personal information safely. This means that sometimes we may ask for proof of identity before we disclose personal information to you.
10.3 Individual user details will not be passed on without prior consent. If the Website ever requests that you volunteer additional information, such as financial data or age (in an online survey, for example) your response will always be voluntary and this data will only be used as an aggregate of data in conjunction with users of the Website as a whole.
10.4 Despite these efforts, the Website cannot guarantee that a hacker will not obtain access to communications between users and the Website. We will do our very best to avoid a breach but sometimes these events are unavoidable. Our promise to you is that if they do happen, we will ensure that the impact on you is as minimal as it can be.
10.5 If we discover that the security of your personal information has been breached and it could adversely affect you - and we have the means to let you know - we will do so as quickly as possible. If we can, we will tell you how the breach occurred, its nature, the steps we have taken to rectify its adverse effects and the steps you can take. We will provide you with details of who you can contact here if you have any queries and details of the regulator.
10.6 The circulation of personal information on the Internet involves certain risks, your information may be seen or used by unauthorized third parties. Therefore, you shall pay special attention to the security risk of public network and avoid using the unsecured network for transmitting of information.
11 Your rights
11.2 We want to make sure that your personal information is accurate and up to date. If you want to exercise your rights such as the right to access, correct your information and protect your personal information, please send your request to our email.
12.1 If you have a question, complaint or query around how we use your information, please contact us at <email@example.com>.